〒150-0011
Tokyo, Shibuya-ku, Higashi 1-27-6
YM Building 3F
Contact Information
Phone: 03-6419-7370 (Business hours: 10:00-18:00 JST, Weekdays only)
Email: roast.revamp@gmail.com
*We accept inquiries by both phone and email.
*Email responses will be sent within 24 hours.
Email Address
roast.revamp@gmail.com
Website
https://roastrevamp.app
Sales Price
Single Roast Pass: $0.99 USD (tax included)
Roast Revamp Premium: $3.99 USD/week (tax included)
*All prices include applicable taxes.
*Prices may vary by region due to currency conversion and local taxes.
Additional Fees
• No shipping fees (digital service)
• Internet connection fees and communication charges are the responsibility of the customer
• No additional fees beyond the displayed price
Payment Methods
We accept the following payment methods through the Stripe payment service:
• Credit Cards (VISA, Mastercard, JCB, American Express, Diners Club)
• Debit Cards
• Google Pay
• Apple Pay
*All payment processing is conducted through Stripe's secure system
Payment Timing
• Single Purchase: Payment is processed immediately upon order
• Subscription: Initial payment upon subscription, then automatically charged every 7 days
• All payments are processed securely through Stripe
Service Delivery Timing
• Single Roast Pass: AI analysis results delivered within 1-3 minutes after photo upload
• Subscription Services: Unlimited access begins immediately after payment confirmation
• Service is available 24/7 after payment
Returns, Exchanges, and Cancellations
【Return Policy】
Due to the nature of digital content, returns are generally not accepted after service delivery.
【Refund Policy】
Refunds will be provided in the following cases:
• Service malfunction preventing analysis completion (100% refund)
• Duplicate purchases due to system error (refund of duplicate charge)
• Cancellation within 24 hours of purchase before using the service
【Cancellation Policy】
• Single Purchase: Cannot be cancelled after analysis is delivered
• Subscription: Can be cancelled anytime from account settings
• Cancellation takes effect at the end of the current billing period
• No partial refunds for unused period after cancellation
Refund Process
【Refund Request Process】
1. Contact us via email with order details
2. We will review your request within 48 hours
3. If approved, refund will be processed to original payment method
4. Refund processing time: 5-10 business days
【Refund Amount】
• Full refund for approved cases
• Processing fees are non-refundable
Service Provision Conditions
【Service Type】
• AI-based facial analysis and beauty scoring service
• Digital content delivered via web application
【Service Scope】
• Upload facial photo and receive AI analysis
• Beauty score calculation (0-100 points)
• Personalized improvement suggestions
• Access to analysis history (Premium only)
【System Requirements】
• Internet connection required
• Modern web browser (Chrome, Safari, Edge, Firefox)
• Camera or photo upload capability
• Minimum 2MB photo file size support
Disclaimer
【Service Nature】
• This service provides AI-based beauty analysis for entertainment purposes
• Results are not medical advice or diagnosis
• Individual results may vary
【Limitation of Liability】
• We are not liable for indirect or consequential damages
• Maximum liability limited to the amount paid for the service
• Not responsible for third-party actions based on analysis results
【Service Changes】
• Service features may be updated with notice
• Pricing changes will be announced 30 days in advance
• Users will be notified of significant changes via email
Handling of Personal Information
Customer personal information is properly managed in accordance with our Privacy Policy.
Please refer to our Privacy Policy for details.
Governing Law and Jurisdiction
These transactions shall be governed by Japanese law, and the Tokyo District Court shall have exclusive jurisdiction as the court of first instance for any disputes arising from these transactions.